Your personal information and that of your party is important to us and we will apply appropriate security measures to protect it. To make your Booking, to process your payment for the Services we provide you and to ensure that your travels run smoothly, we (and our agent, if you use one) need to use personal information that you provide to us such as your name and address, special requirements, disabilities, medical conditions, dietary requirements, etc. which may disclose your racial or ethnic origin, religious or similar beliefs. As part of the Booking arrangements, we must pass your personal information to suppliers of your travel arrangements, including airlines, hotels and transport companies. Your personal information may be supplied to security or credit checking companies, and to public authorities such as customs and immigration if required by them or required by law.
Additionally, if your travels are outside the European Economic Area (EEA), controls on data protection in your destination may not be as strict as in the UK. We will only pass data, including sensitive personal information regarding disabilities or dietary or religious requirements, to people responsible for your travel arrangements.
If we cannot pass your personal information to relevant suppliers, in the EEA or elsewhere, we cannot provide your Booking. In making any Booking, you consent to your personal information, including your sensitive personal information, being passed to relevant people. Where your personal information is also held by a travel service provider, this is subject to the provider’s own data protection policy.
We would like to use your details for marketing purposes (e.g. sending you emails or our brochures). If you do not wish to receive any further information from us please let us know this at any time by contacting us at firstname.lastname@example.org.
You are entitled to a copy of your personal information held by the Company. If you would like to see the personal information we hold about you please contact the Company at email@example.com.
To improve our service, calls may be recorded for training and quality purposes.
Please address any questions, comments and requests regarding our data processing practices to firstname.lastname@example.org.